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AI Product Encyclopedia

AI-first Customer Experience suite

1 companies • 1 mentions • Latest Q3 FY2026

AI-first Customer Experience suite is an AI product referenced in SaaSocalypse earnings materials. It is currently mentioned by Zoom (ZM) and is associated with themes like AI workflows and product usage.

Common Customer Use Cases

  • None extracted

Recent Mentions

Zoom (ZM)

Q3 FY2026

Mentioned as AI-first Customer Experience suite

Zoom emphasizes an AI-first strategy this quarter, announcing AI Companion 3.0 and highlighting growth in AI Companion adoption, Custom AI Companion, and an AI-first Customer Experience suite that management links to strong CX deal performance. The release contains concrete product launches and qualitative adoption proof points but no technical primitives or developer tool disclosures. Financially, Q3 FY2026 total revenue was $1,229.8 million (up 4.4% YoY), with non-GAAP operating income of approximately $507.0 million, GAAP net income of $612.9 million, and non-GAAP free cash flow of $614.3 million. Guidance includes Q4 revenue of $1.230–$1.235 billion and FY2026 revenue of $4.852–$4.857 billion, with non-GAAP EPS guidance of $1.48–$1.49 for Q4 and $5.95–$5.97 for FY2026.